Banking?
Posted August 17th, 2009 by admin 1 Comment »
Tasha asked:
Why do customers not monitor their own accounts?
Do customers not understand that the nothing automated is going to provide as accurate a balance as the customers personal records?
Why do people get angry when they recieve overdraft fees when it’s THEIR account and THEIR responsiblity?
Why do customers call their banks customer service repeatedly during one day to inquire about “pending transactions?” Do they not know where they spent their money!?!
Why do customers not monitor their own accounts?
Do customers not understand that the nothing automated is going to provide as accurate a balance as the customers personal records?
Why do people get angry when they recieve overdraft fees when it’s THEIR account and THEIR responsiblity?
Why do customers call their banks customer service repeatedly during one day to inquire about “pending transactions?” Do they not know where they spent their money!?!
I love my job, but I REALLY wish that the customers I work with would be more cautious and responsible with thier bank accounts. It’s infuriating some of the questions we’re asked on a daily basis.